Urban Verified Nationally Coordinated Criminal History Check – FAQ’s

Get Your Australian Nationally Coordinated Criminal History Check

How long is a Nationally Coordinated Criminal History Check result valid?

There is no standard time frame that a check is valid – a Nationally Coordinated Criminal History Check is a ‘point in time’ check, meaning the results only reflect police records on the date that the check is released. The organisation that requires the check will typically determine the acceptable length of time and this can vary.

What is a Nationally Coordinated Criminal History Check?

A Nationally Coordinated Criminal History Check is the process where you can find out if there are any “disclosable court outcomes” or “pending charges” listed against your name. A Nationally Coordinated Criminal History Check can also be known as a criminal history check, police clearance or a Nationally Coordinated Criminal History Check. The Nationally Coordinated Criminal History Check process involves all Australian police services.

What States of Australia does the Nationally Coordinated Criminal History Check cover?

Nationally Coordinated Criminal History Check are accepted throughout Australia and cover all Australian states and territories.

How do I apply for a Nationally Coordinated Criminal History Check?

To apply for your Nationally Coordinated Criminal History Check involves four easy steps.
1. Select the type of check you need
2. Complete the application process
3. Upload your ID documents
4. Receive your certificate

You can read more here How to apply fora Nationally Coordinated Criminal History Check

Who Are The ACIC and What is an ACIC Accredited Agency?

ACIC means the Australian Criminal Intelligence Commission which was formerly known as CrimTrac. The ACIC administers the National Police Checking Service (NPCS) and liaises with all the police administration centres in each state. Nationally Coordinated Criminal History Check are usually provided by accredited agencies of ACIC. Urban Verified is an accredited agency.

What Are The Costs of A Nationally Coordinated Criminal History Check?

The costs of a Nationally Coordinated Criminal History Check vary but with Urban Verified the costs are $24 for a volunteer check and $44 for an employment check otherwise known as a standard check.

How Do I pay For My Nationally Coordinated Criminal History Check?

You pay for your Nationally Coordinated Criminal History Check through our secure online portal which is run by Westpac secure merchant services.

How Is My Nationally Coordinated Criminal History Check Certificate Delivered?

Your Nationally Coordinated Criminal History Check certificate will be available to you in our online portal and you may download it as a PDF certificate and then print it out on your printer.

What Ages Can Get a Nationally Coordinated Criminal History Check?

There are some age requirements for your Nationally Coordinated Criminal History Check. You must be over 16 years of age and anyone under the age of 18 years must have the consent of a parent, guardian or legal representative.

What ID Requirements Are There?

You will need to provide four documents with your completed form to confirm your identity:

  • one commencement document to confirm your birth in Australia or arrival in Australia
  • one primary and two secondary documents to show the use of your identity in the community.

Click here to see what the documents are.

If I Need To Certify ID Documents, How Do I Do This?

If you need to get your ID documents certified, there are instructions on our website on how to do this. Read more about ID Documents

How Long Will It Take To Get My Nationally Coordinated Criminal History Check Results Back?

The time taken to get your Nationally Coordinated Criminal History Check certificate will depend on a variety of factors. However in 70% of cases you will receive your certificate within 1 to 2 business days of lodging your application. In other cases the check may take up to 10 days to be returned.

How Long does the Accredited Organisation hold onto my Information?

The Accredited Organisation must not retain a Nationally Coordinated Criminal History Check result or an Applicant’s Informed Consent for longer than twelve (12) months following release of the result, unless legislation applying to the Accredited Organisation mandates a longer document retention period.

Can a check result be used to apply for other jobs?

No. National Police History Checks (NPHC) undertaken through Accredited Organisations are for the specific purpose identified in the check request. Any police history information released is based on the purpose and category of the check for which it is lodged.

How is a Nationally Coordinated Criminal History Check submitted for individual's under 18?

If an individual is seeking a pNationally Coordinated Criminal History Check and is under 18 years of age, an application form including the informed consent form must be signed by a parent, guardian or legal representative before the Nationally Coordinated Criminal History Check can be processed.

Can this Nationally Coordinated Criminal History Check be used for Visa Applications/Migration to Australia/ Australian Citizenship checks?

For any Migration/Immigration Purposes for Australia, you must go through Department of Immigration and Border Protection, failure to do this will mean that the Applicant’s check will not be accepted. We Recommend that you check with the Embassy or Department from the country that you are applying for as they might have a preferred provider for Nationally Coordinated Criminal History Check.

Which Nationally Coordinated Criminal History Check cannot be processed in our system?

  • Australian Citizenship
  • Northern Territory Department Of Motor Vehicle Registration
  • Business Licencing Authority Victoria
  • Court officials
  • Immigration
  • Judges, Magistrates, Jurors, Justices of the Peace
  • Matchmaking and Dating Sites
  • NSW Racing
  • Visa Applications
  • Overseas Immigration Departments
  • Personal Insurance Claims
  • Police Checks For Working Overseas
  • Police Recruits
  • QLD Department of Commerce Real Estate/Sales Agents
  • Queensland Office of Fair Trading (for Real Estate Licenses)
  • Requirements for Foreign Embassies
  • SA Department of Transport Driver Accreditation
  • VicRoads applications
  • Victorian Business Licencing Authority
  • Victorian Commission for Gambling and Liquor Regulation
  • Victorian Correctional Officer
  • Victorian IVF Requirements
  • Victorian Real Estate License
  • Victorian Taxi Directorate

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